While the Heart of Glass Lucky Bags do not count towards any "Buy X, Get X" promotions, they do combine with other promotions such as the spend $100, get $25 back, and the Bomber Jacket promotion.

Yes, any valid coupon should work with both the Buy X sets and the jacket discounts. However, please note that any coupons will count against your cart total for the spend $100, get $25 back promotion.

Store credit will be be emailed to the buyers email within 5-7 days of purchase. If you do not receive it by then please check your junk mail and then contact support@dispeldice.com.

Yes, please contact support@dispeldice.com and we will ship the other items separately.

Cyberspace products are ineligible for all Buy X discounts, as well as the VIP coupon codes. Purchases of Cyberspace do count towards the "Spend $100, Get $25 Back" and other product level discounts including the jackets.

Sorry, we do not offer rainchecks. All items are sold and shipped in the order they are received.

Dispel is committed to excellent service and timely shipping. However, we are a small company and due to the increased sales volume, orders may take additional time to ship.

We plan to restock most designs unless noted otherwise in the listing, but we do not have a firm date for when they will be restocked at the moment. Please sign up for the mailing list here to receive up-to-the-minute in-stock alerts!

To ensure all of our dice meet or stands for elite-quality, our dice are made from a premium resin base that we proudly use and roll daily. Individual inclusions vary per design and type of dice (i.e. liquid core, iconic, iridescent) but can include various lightweight metal foils, glitters, mica, A/B coating, and even real flowers.

Resins do oxidate and change over time, but we’ve taken pains to choose colorfast materials. Resins tend to brown or yellow more quickly when exposed to direct sunlight.

We’ve run tests where we expose the dice to direct sunlight outdoors for weeks without significant shifts, but we do recommend that they’re rolled in a padded tray and kept away from direct light for optimal aging.

All of Dispel's gaming dice are balanced for casual tabletop play! The inclusions used in our dice are very close in weight to the resin they are suspended in, so they do not create any significant balance issues when properly rolled. They are not balanced for high stakes casino level play and would not be suitable for such use.

We currently do not, but our goal is to offer different configurations in the future. If you want to stay up-to-date on news such as this, sign up for our newsletter here.

We currently do not sell uninked dice but may do so in the future.

Every artisan set made by Dispel Dice is hand poured, so there may be slight differences in color and material suspension in the dice. This means that each die is one of a kind due to how they're crafted.

We at Dispel Dice consider ourselves a community and want you to be 100% satisfied with your order. If you are in any way unhappy with an order please contact us within 30 days and we will return or replace the item.

Return shipping is on us, but we reserve the right to issue you a refund in lieu of a replacement at our discretion.

You can find the status of your order via the order history page under your account profile.

We’re sorry to hear that; please contact us via our support email at support@dispeldice.com within 30 days of receiving your product. E-mail is the best way for our team to take care of you, and we look forward to ensuring you have a great experience with Dispel.

Most refunds take up to 5-7 business days for your bank to process.

No problem, feel free to ask via support@dispeldice.com, it is the best way to get in contact with us for help! We usually get to emails within 24-48 business hours, thank you for your patience and understanding.

Most orders will ship the next business day. However, preorders and other items may have longer lead times based on volume.

*Please note that in the case of preorders, an estimate will be provided before checking out. However these are subject to change.

Yes, we ship to most countries worldwide, with a few exceptions related to countries that are not accepting mail from USPS or UPS, which may change due to COVID-19 restrictions over time.

To thank you for all your support, we now offer free domestic shipping on all orders over $35 and $225 for international orders (*some exclusions apply.)

For orders that do not qualify, please note that this varies depending on the country and service you choose. Dispel does not charge any additional fees, so you will pay exactly what the carrier charges us.

No, shipping costs us to mail the item to you from our facility. You may be charged VAT or customs fees when you receive your order, depending on the laws and regulations of your specific home country. You may find such information at the postal sites and resources for your specific country. The fees you may be charged are mandated by your country and charged by your country.

Dispel Dice ships out of California, USA.

We accept all major credit and debit cards, as well as Apple Pay, Shop Pay, and Google Pay.

Simply enter the code you received via e-mail at checkout. It is a transferable, one-time-use code.

By law, we must charge sales tax in particular states that require them. Sales tax will be shown in the checkout process after entering your address and paying. We appreciate your understanding!

You may be charged VAT or customs fees when you receive your order, depending on the laws and regulations of your specific home country. You may find such information at the postal sites and resources for your specific country. The fees you may be charged are mandated by your country and charged by your country.

Fulfillment of the Dispel Dice Debut Collection Kickstarter campaign is complete excluding of some replacements. It will not affect replacement orders.

No. Those are available only through the campaign, which has concluded and preorders have closed.